DPTV Media
DPTV Media
1 Clover Court, Wixom, MI 48393-2247 | Other Ways to Order DPTV Media Products | Toll Free: 1-800-379-3935
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Methods of Payment: Credit Card only - MasterCard, VISA, and Discover | Mail - Print Order Form
Detroit Public Television
FPD Dept. - Order Processing
1 Clover Court
Wixom, MI 48393-2247
Methods of Payment: Check and Money Order | | Questions About Your Order? | Call: (248) 305-3791
Or, you can send a message to us using the form below. | DPTV Membership & Program Questions?
Email: email@dptv.org
Call: (248) 305-3788 | | Returns | Exchanges | | Unopened items can be returned for a refund within14 business days of receipt of goods. Please allow up to 4 weeks for your refund to be processed and your money refunded. Shipping fees are non-refundable unless the return is a result of Company error. Refunds will be given at the discretion of the Company Management on a case by case basis. | Only faulty goods or incorrect items shipped are eligible for exchange. Exchange must be made within 14 business days of receipt of goods. Company does not reimburse for shipping costs. | | Defective/Damaged Items | Send Returns To: | | To return a faulty product simply indicate the reason for your return and include the sales order, which is attached to the front of the package in which your order was shipped. | Detroit Public Television/DPTV Media
FPD Dept. - Returns
1 Clover Court
Wixom, MI 48393-2247 | | Attention: DPTV Media does not accept returns or exchanges for items purchased at a retailer (i.e., Wal-Mart, Amazon.com, direct mail catalogs, etc.). Please contact the vendor directly for their return policy. |
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